VIVA Bahrain is a fully owned subsidiary of the Saudi Telecommunications Company (STC) and launched its commercial services in March 2010 with the aim of transforming the telecommunications landscape in the Kingdom of Bahrain. Backed by unrivalled experience, knowledge and vision, VIVA has experienced phenomenal growth in its six years of operations and continues to perform exceptionally well.Since entering Bahrain’s telecom market, VIVA has become the market leader. VIVA has also positively impacted the telecommunications market by changing the way it does business and has been at the forefront of innovation by launching the latest high-tech devices first, along with having introduced a comprehensive Wholesale and Enterprise portfolio with national and international services. Through its HSPA+ network upgrade in 2011, VIVA became the first operator in Bahrain to provide speeds of up to 42 Mbps to its broadband subscribers and to test successfully and showcase its 4G/LTE network in early 2012, officially launching 4G/LTE services to customers in January 2014.
VIVA in collaboration with BT, have launched the Middle East’s first Global IP Exchange (GIPX) interpretability hub in Bahrain. With the launch of the GIPX hub, VIVA delivers hosting and connectivity, whilst providing a new route to market for BT’s Global IP Exchange Voice and interoperability services in the region.VIVA also boasts one of the largest and most diversified sales and payment networks of customer touch points in Bahrain. This includes a comprehensive retail network, a user-friendly web portal, 24 retail outlets and over 700 payment channels in addition to a distribution channel with over 3,700 outlets spread across the country. The company has been recognised for its customer-centric approach and was awarded for ‘Best Customer Experience Strategy’ at the Telecoms World Middle East Awards. Additionally, VIVA has also been recognised with the “Best Customer Experience Management Loyalty Program” award at the Middle East Call Centre Awards for the successful structuring and alignment of its call centre to continue providing exceptional customer service.
Current Vacancies – Viva Bahrain (Last Updated on 16th Mar 2018)
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